Privacy Policy

Welcome to the Express Oye website, your privacy is of utmost importance to us that is why we make sure personal information is protected. Please read this privacy policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy.

This privacy policy entails the way we collect information, use, and (under certain circumstances) disclose your personal information. Go through all the steps we take to ensure that your personal information remains secure.

Lastly, our privacy policy covers your options regarding the collection, use, and disclosure of your personal information. By using this Site you agree with the practices described in this policy.

Your information is kept with us as long as it is relevant for the reason which it was obtained.

Data that we collect

We obtain and process your information for the purpose of processing your purchase on the Site, later claims, and to provide you with our services such as catering financial transactions in relation to payments you make.

We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), mobile number, payment details, payment card details, or bank account details.

On your consent, we may reach out to you through email with product information, latest deals, and newsletters. If you do not prefer this form of marketing communication, you can opt-out of this at any time.

For the purpose of making the delivery of the product, we may disclose your name, contact details, and address to a third party (for example to our courier or supplier). Kindly submit to us the Site information that is correct and does not mislead, also make sure you keep it updated and inform of any changes timely.

We may store your order details without being able to directly extract them for security purposes. You, however, will be able to access this information by logging into your account on the Site. You can view your order history and current order details in this section as well as keep a record of your personal details. You are responsible to maintain the confidentiality of your personal data by not making it available to unauthorized third parties. In the case of password misuse, we are not liable unless this misuse is our fault.

Cookies

To visit the Site is not a requirement for visiting the Site. However, for the purpose of purchasing the activation of cookies is necessary. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. These are also used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We assure you that our cookies are not used to obtain personal details neither do they contain any virus.

If you wish to know more information about cookies, go to https://www.allaboutcookies.org or to find out how to remove them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, to help the website analyze how users use the site.

This information might be used by Google for analyzing a site’s performance. This information might also be transferred to third parties as required by law or when it needs to be processed by third parties on behalf of Google. Your IP address will not be associated with any other data held by Google.

If you do not wish to use the cookies just set the settings on your browser but keep note that your usage of the website may become limited. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

In order to prevent any unauthorized access or accidental loss of or destruction or damage to your information, we have the necessary technical and security measures in place. We collect your personal details as needed on a secure server. In light of our security protocols, we require proof of identity before disclosing personal information to you. You are however held responsible for the protection against unauthorized access to your password and to your computer.

Your Rights

If you feel concerned about your data that we may hold or process you can request access to it. In case of any inaccuracies in your data, you can get it changed free of any charge. You also have the right to stop us from using your personal data for the purpose of direct marketing at any moment.